Troubleshooting scopes

Cannot add scope

Symptom

Clicking Create or Create+ does not generate a scope.

Invalid characters

The scope name was entered with invalid characters.

Cause
Action

Re-enter the scope name using only alphanumeric characters, the plus sign (+), and space characters for the scope name.

Non-unique scope name

Cause

The name given for the scope is already in use.

Action

Supply a unique name for the scope.

Cannot edit or delete scope

Symptom

REST API call failed with Error 412, “Precondition Failed”.

Cause

The eTag passed in the “If-Match” request header does not match the current eTag of the scope being edited or deleted.

Action

Try the operation again with either a current eTag or the eTag set to “*”.