Enable or disable authorized support access

HPE OneView contains a technical feature that will allow an on-site authorized support representative to access your system, through the system console, to assess problems that you have reported. This access will be controlled by a password generated by Hewlett Packard Enterprise that will only be provided to the authorized support representative. You can disable access at any time while the system is running.


[NOTE: ]

NOTE: When authorized support access is disabled, you can reset the local administrator password.


Prerequisites

  • Minimum required session ID privileges: Infrastructure administrator

Enabling or disabling authorized support access using REST APIs

PUT /rest/appliance/settings/enableServiceAccess