Download a logical enclosure support dump

A logical enclosure support dump file includes content from each member logical interconnect. After the logical enclosure support dump is created, the content of the appliance support dump is automatically added to it and the entire bundle of files is compressed into a zip file and optionally encrypted for downloading.

The Infrastructure administrator can retrieve a support dump created by any user by issuing the GET REST command to download. Aside from the Infrastructure administrator, no user can retrieve a dump created by another user, even if it is encrypted. For example, a Server administrator can issue the POST REST command to create a support dump, and the Infrastructure administrator can then issue the GET to download it.


[NOTE: ]

NOTE: Only the Infrastructure administrator can create an unencrypted logical enclosure support dump. An attempt by any role other than the Infrastructure administrator to create an unencrypted support dump will fail.


Create a support dump containing only logical enclosure data 

By default, the logical enclosure support dump includes the appliance support dump. To create a logical enclosure support dump that does not contain the appliance support dump, set the value of excludeApplianceDump to true in the request body for the POST that creates the dump.

Create support dumps containing data from multiple logical enclosures 

To create a logical enclosure support dump for multiple logical enclosures, issue a set of REST commands to create and retrieve each logical enclosure support dump. If desired, you can set the value of excludeApplianceDump to true in the request body for the support dump for all but one of the logical enclosures. This will avoid overlapping content in the support dumps. You must wait for each support dump to complete before creating a subsequent support dump.

Prerequisites

  • Any user role can create an encrypted support dump

Downloading a logical enclosure support dump using REST APIs
  1. Select a logical enclosure URI.

    GET /rest/logical-enclosures

  2. Using a logical enclosure URI from step1, create the support dump.

    POST /rest/logical-enclosures{id}/support-dumps

    This returns the task that is executing to create the dump.

  3. Using the task URI returned in step 2, GET the task repeatedly to check the field percentComplete for the task to determine when the support dump is complete.

    GET /rest/tasks/{id}

    When the dump is complete, the resourceUri of the associatedResource in the task is set to the URI of the complete dump.

  4. Use the resourceUri of the associatedResource to retrieve the support dump.

    GET /rest/appliance/support-dumps/{id}