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# Activity states

Activity | State | Description
--- | --- | ---
Alert | Active | The alert has not been cleared or resolved. A resource’s active alerts are considered in the resource’s overall health status. Active alerts contribute to the alert count summary.
Locked | An `Active` alert that was set (locked) by an internal resource manager. You cannot manually clear a `Locked` alert. Examine the corrective action associated with an alert to determine how to fix the problem. After the problem is fixed, the resource manager moves the alert to the `Active` state. At that time, you can clear or delete the alert. A resource’s locked alerts contribute to its overall status.
Cleared | The alert was addressed, noted, or resolved. You clear an activity when it no longer needs to be tracked. The appliance clears certain activities automatically. `Cleared` activities do not affect the resource’s health status and they are not counted in the displayed summaries.
Service alert | Pending | The support case is pending submission to HPE.
Submitted | The support case has been submitted to HPE. |
Received | HPE has received the support case. |
Open | The support case is open. |
Closed | The support case is closed.
| NOTE: A support case can be closed without any action: If it is for a test event If the device is not enabled for remote support If the device is not covered under support contract or under warranty
Error | The service request encountered an error during processing. |
None | There is no service alert. This is the default value. |
Task | Completed | The task started and ran to completion. |
Running | The task has started and is running, but has not yet completed. |
Pending | The task has not yet run. |
Interrupted | The task ran, but was interrupted. For example, it could be waiting for a resource |
Error | A task failed or generated a `Critical` alert. Investigate `Error` states immediately. |
Terminated | A task was gracefully shut down or cancelled. |
Warning | An event occurred that might require your attention. A warning can mean that something is not correct within the appliance. Investigate `Warning` states immediately. |

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